CureHotline ("CureHotline," "we," "our," or "us") values your privacy and is committed to providing a transparent online experience. This Cookie Policy explains how we use cookies and similar technologies when you visit our website, mobile applications, telehealth platform, or any related digital services. It also explains the choices available to you regarding these technologies.
By continuing to use our website or services, you acknowledge that cookies may be used in accordance with this Cookie Policy unless you disable them through your browser or cookie preference settings.
What Are Cookies?
Cookies are small text files that websites place on your computer, smartphone, or other internet-connected device. They allow websites to recognize your device, remember your preferences, improve functionality, and provide a more personalized browsing experience.
Some cookies remain on your device only while your browser session is active, while others stay for a longer period to remember your settings when you return.
Why We Use Cookies
CureHotline uses cookies to improve the performance, security, and usability of our website and digital services. Cookies help us:
- Ensure the website functions correctly.
- Maintain secure user sessions.
- Remember your preferences and settings.
- Improve website speed and performance.
- Analyze visitor behavior to enhance user experience.
- Monitor system performance and diagnose technical issues.
- Deliver relevant content based on user interactions.
- Support website security and fraud prevention.
Cookies do not normally contain information that directly identifies an individual. However, certain information collected through cookies may become associated with personal information that you voluntarily provide.
Types of Cookies We Use
Essential Cookies
Essential cookies are necessary for the operation of our website. They enable core features such as secure login, appointment scheduling, user authentication, page navigation, and access to protected areas. Without these cookies, certain services may not function properly.
Performance and Analytics Cookies
Performance cookies gather unspecified information about how visitors interact with our website. They help us understand:
- Which pages receive the most traffic.
- How users navigate the website.
- Which features are most frequently used.
- Whether visitors encounter technical errors.
The information collected is used only to improve website performance and user experience.
Functional Cookies
Functional cookies remember your preferences to create a more personalized browsing experience. These cookies may store information such as:
- Preferred language
- Region or country
- Accessibility settings
- User interface preferences
These cookies make future visits more convenient without requiring you to reset your preferences.
Security Cookies
Security cookies help protect both our users and our systems. They assist in detecting suspicious activity, preventing unauthorized access, maintaining secure sessions, and reducing the risk of fraudulent use of our digital services.
Advertising and Marketing Cookies
Where applicable, advertising cookies may be used to measure the effectiveness of marketing campaigns and display content that is more relevant to your interests. These cookies may also help limit how often you see certain advertisements and evaluate campaign performance.
Marketing cookies will only be used where required by applicable law and with appropriate user consent.
Third-Party Cookies
Some cookies placed on our website may be provided by trusted third-party service providers that support our operations. These providers may assist with:
- Website analytics
- Performance monitoring
- Security services
- Embedded media
- Appointment booking technologies
- Communication tools
Each third party operates under its own privacy practices.
How Long Cookies Remain on Your Device
Cookies generally fall into two categories:
Session Cookies
These cookies exist only while your browser remains open. They are automatically deleted when you close your browser.
Persistent Cookies
Persistent cookies remain on your device for a defined period or until you delete them manually. They help remember your preferences across future visits.
Contact Us
If you have questions about this Cookie Policy or our use of cookies, please contact CureHotline through the contact information provided on our website, or email support@curehotline.com.